Explore What We Collect and How It's Used
When you open an account with us, we collect the details you provide directly — your name, contact details, and the payment identifier linked to your chosen funding method. If you deposit through JazzCash, the account number tied to your wallet is stored. If you use
-
1
Easypaisa or Raast, the associated mobile number or registered handle is recorded against your account for transaction matching and verification purposes. Beyond what you fill in at registration, we also collect session data: the device you're using, your browser version, and which pages you navigate during
-
2
your visit. Where your location signal is readable, we use it to check whether access to this platform is permitted in your region — access depends on the laws where you are, and we do not extend service where local law does not allow it. Transaction
-
3
logs — deposit timestamps, withdrawal requests, and the reference numbers your JazzCash or Easypaisa app generates — are retained for account reconciliation and fraud prevention. These records are not sold or shared with outside parties except where processing your payment through the relevant rail requires it,
-
4
or where applicable regulation makes it a requirement. Your data is used for a defined set of purposes only: running your account, processing payments, preventing fraud, and handling queries you send to our support team. If you want clarity on how a specific data point is
-
5
being used, send a written query through the support channel and we'll respond with the detail that applies to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.